Shipping policy
Shipping Policy
Thank you for shopping with us. Please read our shipping policy to understand how we process and deliver orders.
Business Location
Our business operates in the United Kingdom, and we currently ship orders only within the United Kingdom.
Shipping Rates
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Orders over £10: Free Shipping
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Orders under £10: Shipping charges will be calculated and applied at checkout.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Please note that orders are not processed or shipped on weekends or public holidays.
Shipping & Delivery Times
We offer different delivery timelines depending on where your items are sourced:
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Globally Sourced Items: These products are shipped from our international supplier warehouses.
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Estimated delivery: 10–15 business days.
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Local Delivery: For items stocked locally.
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Estimated delivery: 1–5 business days (depending on the carrier).
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Note: Delivery times are estimates and may vary due to customs processing, postal service delays, or other unforeseen circumstances.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email including your tracking number. Tracking updates may take a few days to appear after the shipment has been processed.
Multiple Packages
To get your items to you as quickly as possible, some orders may arrive in separate packages if they are sourced from different warehouses or suppliers.
Incorrect Shipping Information
Please double-check your shipping address when placing your order. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Shipping Delays
While we strive to meet all estimated timelines, we are not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other circumstances beyond our control.
Contact Us
If you have any questions regarding your order or our shipping practices, please reach out to our support team:
Email: contact@crownbite.com